Privacy Policy

1. Information We Collect

We collect the following information to provide and improve our services:

• Account Information: Email address, name, phone number, date of birth (provided during sign-up via Google OAuth)
• Health Information: Medical interests, health survey responses (provided voluntarily during sign-up)
• Location Data: Approximate location to find nearby hospitals (only when permission is granted)
• Device Information: Device type, OS version, push notification tokens
• Usage Data: App interactions, reservation history, consultation records

2. How We Use Your Information

• To provide hospital search, reservation, and consultation services
• To send push notifications about appointment updates and promotions
• To assign a dedicated counselor for personalized support
• To improve our services and user experience
• To comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Partner Hospitals: To process your reservations and consultations
• Service Providers: Firebase (push notifications), Google Cloud (hosting), for operational purposes only
• Legal Requirements: When required by law or to protect our rights

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request account deletion at any time by contacting us.

5. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), secure token storage, and access controls to protect your information.

6. Your Rights

You have the right to:

• Access and review your personal information
• Update or correct your information via the app settings
• Request deletion of your account and associated data
• Opt out of push notifications at any time
• Withdraw consent for location data collection

7. Children's Privacy

Our services are not intended for children under the age of 14. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ezmnc2025@gmail.com